- 1. What is a non-emergency medical transport company?
Non-emergency medical transport services provide transportation for individuals who require medical attention or assistance but are not in immediate danger or in need of emergency care. This type of service is essential for people who need to travel to healthcare facilities for appointments, treatments, or procedures but do not require an ambulance.
- 2. What types of vehicles do you use for transportation?
We use a variety of vehicles, including ambulances, wheelchair-accessible vans, and other specialized vehicles, all equipped with necessary medical equipment and staffed by trained personnel.
- 3. Who can use medical transport services?
Medical transport is designed for individuals who have health conditions that prevent them from using regular transportation means, including those who are bedridden, wheelchair-bound, or require constant medical monitoring.
- 4. How do I book a ride?
You can book a ride by filling out the booking form on our website. Please provide as much detail as possible about the patient's medical condition and needs.
- 5. How far in advance should I schedule a transport?
While we do our best to accommodate last-minute requests, we recommend scheduling at least 48 hours in advance to ensure availability.
- 6. Are your drivers medically trained?
Yes, all our drivers undergo medical training and are equipped to handle emergencies. Additionally, many of our transports are accompanied by certified medical personnel, such as EMTs or paramedics.
- 7. What is the cost of the service?
The cost varies based on the distance traveled, type of vehicle needed, and any specific medical requirements. We can provide a quote upon request.
- 8. Does insurance cover medical transport services?
Many insurance providers do cover non-emergency medical transport under certain conditions. We recommend checking with your insurance provider for specifics about coverage.
- 9. How do you ensure patient safety during transport?
Patient safety is our top priority. Our vehicles are equipped with the latest medical equipment, and our team follows strict protocols to ensure the well-being of all passengers.
- 10. Can family members accompany the patient during transport?
Yes, in most cases, one family member can accompany the patient. However, this may vary depending on the vehicle type and patient's medical condition. Please check with us when booking.
- 11. Do you provide long-distance medical transport?
Yes, we offer both local and long-distance transportation services. Please contact us with details for a specific quote.
- 12. What happens in case of a medical emergency during transport?
Our vehicles are equipped with essential medical equipment, and our staff is trained to handle emergencies. In case of a severe medical situation, our protocol is to immediately contact and, if necessary, divert to the nearest medical facility.
- 13. Can I reschedule or cancel a booked transport?
Yes, we understand that plans can change. Please inform us as soon as possible if you need to reschedule or cancel to avoid any potential cancellation fees.
- 14. How can I provide feedback on your services?
We value feedback from our clients. You can share your experience by contacting our office directly, leaving a review on our website, or emailing our customer service team.
- 15. Do you offer transportation services for routine medical appointments?
Yes, we provide transport for a range of medical appointments, including dialysis, physical therapy, chemotherapy, and more.
Johnson's Medical Transport (JMT)
will get you to your
Reliable and Safe Non-emergency Medical Transportation Solutions for Clients on the Go
Get a free quote
Trusted by
Safe and reliable transportation to
See what JMT specialize in and how JMT do it
Doctor’s appointments
Dialysis treatments
Therapist appointments
Adult Day Care Facilities
Rehabilitation centers
Adult living facilities
Nursing homes/facilities
Hospices and hospitals
Dental appointments
How it works
Our mission is to ensure you have access to vital healthcare through safe and efficient non-emergency medical transportation.
1
Request a personalized quote
JMT determine the ideal transport van to bring based on your specific needs
2
You’re matched with a driver
JMT match you immediately with a trained driver
3
Your driver picks you up
JMT take you to your destination stress-free
State of the art and versatile vehicles
In excellent condition
Our fleet of vehicles are new and well maintained providing comfort and reliability.
Safe and convenient
Vans are equipped with wheelchair lifts and 8 point safety systems
Essential safety tools
Outfitted with First Aid Kit and Fire Extinguisher
ADAÂ Compliant /accessible
JMT serves clients who have all types of equipment needs and physical limitations
When Our Patients are Happy, JMT's Happy Too.
"Johnson's Medical Transportation has taken all the stress of getting to medical appointments off our shoulders. Their team is not just reliable; they're also incredibly friendly and genuinely care about making the journey as comfortable and safe as possible. Plus, they're always easy to get in touch with, which means a lot."
Marla Matthew & Family
"Johnson's Medical Transportation has been a game-changer for us. Gone are the days of stressing over how to manage our medical appointments. With JMT, we get punctuality, reliability, and incredibly friendly drivers who make every ride feel more like a journey with a friend than a simple transport service. Their focus on safety makes us feel truly taken care of, and their constant communication means we're always in the loop."
ROGERS, ELLA
CEO Steel Ceramix 9
